Solutions: Financial Services
Content management is extremely important in the financial services industry, which is under continuous pressure to meet stringent regulatory mandates including Sarbanes-Oxley and SEC 17a-4, which specify the preservation and retention of records and their audit trails. Financial institutions implement ECM systems in order to facilitate compliance with these mandates, as well as shorten loan approval processes, streamline audit processes, improve customer service, and automate credit processes – all with the ultimate goal of maximizing their bottom lines.
Logical errors such as programmatic, user, and operational errors that affect one, several, or thousands of objects cause over 80% of ECM information loss and corruption.*
When records and their audit trails are lost or corrupted due to a logical error, the results can be devastating, resulting in compliance risk, significant fines, lost potential revenue, decreases in stock value, and even complete paralysis of day-to-day operations.
CYA has helped leading financial services companies safeguard and optimize their ECM investments for close to a decade by:
- Facilitating compliance with initiatives requiring the capture, preservation and production of native electronic content and audit trails.
- Ensuring business continuity and 24x7 access to accurate ECM information.
- Enabling fast, hot granular recovery of authentic ECM objects in response to
logical errors.
- Mitigating the need to bring users offline for synchronized backups.
- Minimizing recovery times and data loss in the event of disaster via seamless integration with traditional backup and recovery solutions including EMC NetWorker, IBM Tivoli Storage Manager, and Symantec Veritas NetBackup.
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*Strategic Research Inc. & AIIM International